Privacy Policy

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Last updated: 24th September 2025

Platform VA Services (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, social media, or services.

1. Information We Collect

We may collect the following types of personal information:

• Name,      email address, phone number, or business details you provide when      contacting us.
• Information      provided through forms, emails, or direct messages.
• Technical      data (such as cookies, analytics, or IP address) when you visit our      website.

2. How We Use Your Information

We use your information to:

• Respond      to enquiries and provide our services.
• Manage      bookings, invoicing, and communication with clients.
• Improve      our services and website through analytics.

3. How We Share Information

We do not sell or rent your personal information.
We may share information with trusted third-party providers who assist in running our business (e.g. email platforms, payment processors, or cloud storage), but only as necessary to provide our services.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, please note that no method of transmission over the Internet is completely secure.

5. Your Rights

You have the right to:

• Request      access to the personal information we hold about you.
• Request      corrections or updates to your information.
• Request      deletion of your personal data.
• Unsubscribe      from any marketing communications at any time.

6. Cookies & Tracking

Our website may use cookies or similar technologies (such as Google Analytics or Facebook Pixel) to monitor traffic and improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧tracey@platformva.com.au