Professional Profile | Platform VA Services

OFFICE & OPERATIONAL MANAGEMENT

Oversight of day to day workflows
Implementation of internal procedures to improve accuracy, efficiency, and compliance
Coordination of operations between internal departments and external partners

DOCUMENT MANAGEMENT

Prepared and issued build & standard REIQ contracts, variations, and supporting documents
Ensured compliance with state legislation and company requirements
Streamlined workflows and improved contract accuracy
Accurate handling of sensitive data in accordance with privacy legislation.

COMMUNICATION & STAKEHOLDER ENGAGEMENT

Extensive experience managing communication with clients, partners, developers, sale agents, and financial institutions
Skilled in relationship-building, conflict resolution, and maintaining long-term professional partnerships
Preparation, review, and processing of complex contractual documents
Accurate handling of sensitive data in accordance with privacy legislation

SALES & MARKETING

Created and distributed marketing material and promotional packages.
Maintained stock lists, pricing approvals, and CRMS
Analyzed sales data and market trends to assist in business development planning

EDUCATION & SOFTWARE PROFIENCY

Proficient in Microsoft Word and Excel (advanced level)
Experienced with MYOB accounting software
Intermediate experience with Canva
Diploma in Business
Certificate IV in Business Administration
Certificate IV in Construction (Estimating) - certain modules. Transcript available on request.
Housing Industry of Australia (HIA) Contract Training